The ITIL Foundations 2011 Package includes the following Courses:

TheITIL Foundations course includes the following courses:

ITIL® 2011 Edition Foundation: ITIL® and the Service Lifecycle
ITIL® 2011 Edition Foundation: Service Strategy Fundamentals
ITIL® 2011 Edition Foundation: Service Strategy Processes
ITIL® 2011 Edition Foundation: Service Design Fundamentals
ITIL® 2011 Edition Foundation: Service Design Processes
ITIL® 2011 Edition Foundation: Service Transition Processes and Policies
ITIL® 2011 Edition Foundation: Introduction to Service Operation
ITIL® 2011 Edition Foundation: Service Operation Processes
ITIL® 2011 Edition Foundation: Continual Service Improvement

Estimated course duration time 17 hours.

The cost of the ITIL course is R2 995.00.

Certification:

International exams are optional and can be written at any Pearson Vue Testing Centre in South Africa. Discounted international exam vouchers can be purchased through IT Academy.

How our courses work:

On enrolment we issue our learners with an username and password to access their courses for a 12 month subscription. At the end of each module you will be required to answer multiple choice questions, these marks are registered in our database. Should you obtain 70% and above you will receive IT Academy Course Mastery Certification by mail, at no additional cost.

International exams are written at any Prometric Testing Centre in South Africa. Discounted international exam vouchers can be purchased through IT Academy.

Courses include:

• Courses are printable and downloadable .pdf
• 24/7 Advanced Instant Mentoring
• 24 x 7 x 365 e-mail Support
• Free Cram Tests from our Technical Library Collection
• Discounted international exam vouchers
• 12 months Subscription
• IT Academy Course Mastery Certification

To enrol for the ITIL Foundations course please click here.